Contact Us
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Get in touch and we'll get back to you as soon as possible.
Get in Touch
Email Support
Our primary communication channel
zipcat@googlegroups.com
Response time: Within 48 hours
What to Include
For Bug Reports
- • Source language and target language
- • Sample code that caused the issue
- • Expected vs actual behavior
- • Browser and device information
For Feature Requests
- • Clear description of the feature
- • Use case or problem it solves
- • Examples of similar tools (if any)
- • Priority level for your workflow
Contact Reasons
Bug Reports
Found an issue with our conversion tools?
Feature Requests
Have an idea to make us better?
General Support
Need help using our tools?
Feedback
Share your experience with us
Before You Contact Us
Check Our FAQ First
Many common questions are already answered in our FAQ section. This can save you time and get you answers immediately.
Browse FAQsResponse Times
General inquiries24-48 hours
Bug reports12-24 hours
Critical issuesWithin 12 hours
* Response times are estimates and may vary during high volume periods